Camera Repair & Maintenance

We can check the condition of both digital and film cameras.

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Manufacturer Repairs

New York Camera & Video is an authorized dealer of Canon, Nikon, Sony and many other brands ofcameras and equipment with direct access to their factory repair centers. Repairs that requiredisassembly of the camera or replacement of broken parts will be sent to the Manufacturer-AuthorizedRepair Center. If you purchased a 3-year warranty with your camera, you will be entitled to a free loanerwhile your camera is out for repair.

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In Store Camera Maintenance services

Full Service

Our “Full Service” option is like a spa day for your camera! A Full service for a DSLR or mirrorless camera will include the following:

- Sensor cleaning (with before and after photos)
- Firmware update (if needed)
- Shutter / meter / flash / focus testing
- Shutter actuation report
- External cleaning

Pricing

  • Full Frame: $119.99
  • Crop Sensor (APS-C, APS-H, APS-D & M4/3): $99.99
  • Turn-Around Time: Approx. 3 Days
  • Rush Service: Same Day $25; Next Day: $10

Sensor Cleaning

If you see dark spots or lines on your images you may need to have your camera's imaging sensor cleaned. Digital camera sensors are delicate and require knowledge, patience, and a steady hand to perform a sensor cleaning. In many cases, it is best delegated to specialists with training, experience and the correct tools and supplies. Cleaning a camera's sensor will clear up most spots, circles and lines on your images due to condensation rings, dust, dirt and oils residing on the camera's delicate image sensor.If you have purchased our 3-year warranty for your camera you will be entitled to one free sensor cleaning within that three year period.

Pricing

  • Full Frame - Sensor Cleaning Only: $79.99
  • Crop Sensor (APS-C, APS-H, APS-D & M4/3) - Sensor Cleaning Only: $59.99
  • Turn-Around Time: Approx. 3 Days
  • Rush Service: Same Day $25; Next Day: $10

Please Note:
Click here for Camera Cleaning Supplies for the DIY photographer.

Firmware Update Service

Price: $19.99

Camera Manufacturers may periodically release firmware updates for their cameras to improve performance, add new features, and fix problems with the camera. Updating camera firmware can be a risky process if done improperly. If a firmware update is interrupted by user error or done incorrectly, it can permanently damage the camera's internal software resulting in it becoming an expensive paper-weight. At New York Camera, we have the skills necessary to reliably upgrade your camera without risk of damaging it. When updating your camera firmware, you will receive a printed document outlining the changes made in the update.

Equipment Clean & Check

Pricing

  • Digital Camera (+1 lens included): $29.99
  • Film Camera: $39.99
  • Additional lens or flash: $19.99
  • Turn-Around Time: Approx. 3 Days
  • Rush Service: Same Day $25; Next Day: $10

Camera equipment can be dropped off if they need external cleaning or to be tested to make sure they are working properly. We can check the condition of both digital and film cameras. This information can be useful if you recently dropped, or damaged the camera, or plan to sell it and want to ensure the buyer that the camera is in good working condition.

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disclaimer:

New York Camera and Video: prices, specifications, terms, images, colors and packaging are subject to change without notice. We are not responsible for typographical or illustrative errors or errors beyond our control. Manufacturer’s rebates, their terms, conditions, and expiration dates are beyond our control and subject to the specific manufacturers.
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